Terms of Use

Terms of Use – Velvet Designs

Welcome to Velvet Designs (“Velvet Designs”, “we”, “our”, “us”). These Terms of Use (“Terms”) govern your access to and use of our website, mobile applications, digital tools, and all related interior design and execution services (“Platform” and “Services”).

By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should discontinue use of the Platform.

  1. About Velvet Designs

Velvet Designs is an interior design and home execution service provider. These Terms constitute a legally binding agreement between Velvet Designs and every user of our Platform (“User”, “you”, “your”).

  1. Eligibility
  • You must be 18 years or older and legally capable of entering into a binding contract.
  • If you represent a company or another person, you confirm that you are authorized to bind them to these Terms.
  • We may request identity verification documents when necessary.
  1. Account Registration

To use certain features or services, you may need to create an account:

  • You must provide accurate, complete, and updated information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify Velvet Designs immediately of any unauthorized access.
  • We may suspend or terminate accounts that violate these Terms or remain inactive for extended periods.

By registering, you consent to receive communications from Velvet Designs via email, SMS, WhatsApp, or phone regarding your project or service updates.

  1. Our Services

Velvet Designs provides:

  • Interior design consultation
  • Turnkey project execution
  • Access to third‑party vendors, contractors, and service providers (“Third‑Party Providers”)

We may modify or update our service offerings at any time.

Important Notes

  • Velvet Designs is not responsible for pricing, quality, or performance of products or services offered by Third‑Party Providers.
  • Any warranties on materials, civil work, or woodwork are provided by Velvet Designs or relevant Third‑Party Providers as applicable.
  • Velvet Designs is not obligated to mediate disputes between Users and Third‑Party Providers.
  1. User Responsibilities

You agree NOT to:

  • Upload or share unlawful, offensive, defamatory, or infringing content
  • Impersonate others
  • Upload viruses or harmful code
  • Reverse engineer, copy, or reproduce any part of the Platform
  • Violate intellectual property rights
  • Engage in activities that disrupt or harm the Platform or other Users

You are responsible for all content you upload (“User Content”). By uploading content, you grant Velvet Designs a worldwide, royalty‑free license to use, display, modify, and publish such content (excluding personal data) for marketing or operational purposes.

  1. Unauthorized Transactions

You agree not to directly engage Velvet Designs’ contractors, designers, or Third‑Party Providers outside the Platform.

Any such dealings are considered unauthorized transactions, and Velvet Designs bears no responsibility for resulting losses, damages, or disputes.

  1. Platform Updates & Availability

We may:

  • Update or modify features
  • Temporarily suspend access for maintenance
  • Discontinue parts of the Platform

We are not liable for interruptions, delays, or loss of data resulting from such updates.

  1. Intellectual Property Rights

All content, technology, design elements, and materials on the Platform are owned by Velvet Designs or its licensors.

You may not:

  • Copy
  • Modify
  • Distribute
  • Reverse engineer
  • Create derivative works

The Velvet Designs name and logo are trademarks and may not be used without written permission.

  1. Third‑Party Resources

Our Platform may contain links to third‑party websites or services. Velvet Designs:

  • Does not endorse or control these resources
  • Is not responsible for their content, accuracy, or privacy practices

Your use of third‑party resources is at your own risk.

  1. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy.
You can review it here: Privacy Policy

  1. Disclaimer of Warranties

To the fullest extent permitted by law:

  • The Platform and Services are provided “as is” and “as available”
  • We do not guarantee uninterrupted, secure, or error‑free service
  • We do not guarantee accuracy of third‑party information
  • You assume all risks associated with using the Platform

Velvet Designs is not responsible for:

  • Loss of data
  • Loss of profits
  • Delays or service interruptions
  • Errors in third‑party products or services
  1. Limitation of Liability

Velvet Designs is not liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of income, business, or data
  • Issues arising from third‑party products or services

Our total liability, if any, is limited to the amount you paid Velvet Designs for the specific service.

  1. Indemnification

You agree to indemnify Velvet Designs against claims arising from:

  • Your misuse of the Platform
  • Your violation of these Terms
  • Your infringement of third‑party rights
  1. Changes to These Terms

We may update these Terms periodically.

Continued use of the Platform constitutes acceptance of the revised Terms.

  1. Contact Information

For questions or concerns:

Velvet Designs – Grievance Officer
Name: Gaurav Raut
Email: connect@velvetdesigns.com

 

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